OpsPanda Sales Resource Planning Tool
Google Assistant
Mobile Framework
Background
Google Assistant is designed to be a personal digital assistant that helps user to complete tasks via conversational interactions. It offers voice commands, voice search, and voice-activated device control. Google Assistant is embedded as part of Android 10 OS released in 2019, together aiming to deliver smart, content forward OS with an adaptive & contextual intelligent layer to assist the user.
Overview
My Role
Mobile UX designer
Product Category
Personal digital assistant on mobile devices
Accomplishment
Hands-on design worked closely with PM, UX, Eng from initial concept to implementation audit and final product launch.
Length of the Project
Oct 2018 to Sept 2019
Goals
Create Assistant’s new response experience for Android. The response design proposes a compact interface layer that dynamically adjusting height based on response content, creating a focused and stateful experience that feels more like a part of the OS, and less like another app.
Overview
01.
Improve overall framework structure & interaction flows
02.
Design unified input access for invocation
03.
Create interaction patterns inside the layer
Problems
Process + Solution
Identified Interaction Models
Use Case 01
Voice Activated Communications
Design Pattern – Created various design patterns for Object Selector to resolve disambiguation in conversation flow
User Journeys – Created user journey that defines interaction flow on how Assistant and user communicate through resolving disambiguation
Use Case 02
Voice Activated Device Controls
Design Pattern – Created various design patterns for voice activated device control
Use Case 03
Voice Activated Search (Browse & Refine)
Design Pattern – Created user journeys that define how user navigating through suggested queries and drilling down response details.
Recommended Works
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Google Assistant Mobile Framework